Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to information collected through assuredroof.com, forms and tools embedded on the website, and communications that begin through the website.

This website does not currently provide customer accounts or direct online payment processing. This policy does not control independent third-party websites or services that have their own privacy practices.

2. Information We Collect

Information you provide

When you contact us, request an inspection, use the instant roof estimator, or otherwise communicate with us, you may provide:

• Your name, email address, telephone number, and property address.
• Information about your roofing, siding, gutter, storm-damage, or exterior-restoration needs.
• Messages, photographs, documents, insurance-related information, or other details you voluntarily submit.
• Selections and property details entered into the Roofr Instant Estimator.

Website contact forms are powered by Forminator. Form submissions may be stored within WordPress and delivered by email to authorized Assured Restoration team members.

Information collected automatically

When you use the website, we and our service providers may automatically collect technical and usage information such as:

• Internet Protocol address, browser type, device type, operating system, and approximate location derived from an IP address.
• Referring pages, pages viewed, time spent, links or buttons clicked, and website events.
• Cookie identifiers and similar information used for security, analytics, performance, and advertising measurement.

3. How We Use Information

Assured Restoration may use collected information to:

• Respond to questions and contact requests.
• Schedule inspections, consultations, and project appointments.
• Prepare preliminary estimates, proposals, and restoration recommendations.
• Provide roofing, siding, gutter, storm-restoration, and related services.
• Coordinate project documentation and communications with people involved in your project.
• Operate, secure, troubleshoot, and improve the website and estimator experience.
• Measure website traffic, lead sources, advertising performance, and important website actions.
• Maintain business records, enforce agreements, prevent fraud, and comply with legal obligations.

Providing a telephone number through a general contact form does not automatically enroll you in recurring marketing text messages. We will only send recurring promotional texts when separate consent has been obtained where required.

4. Cookies, Analytics & Advertising

Cookies are small files placed on a browser or device. Assured Restoration and our service providers may use cookies or similar technologies for:

• Essential functions: website security, form operation, and basic performance.
• Analytics: understanding traffic, page activity, traffic sources, and website interactions through tools such as Google Analytics and Google Tag Manager.
• Advertising measurement: measuring whether advertising produces website visits, estimate starts, calls, or contact requests. If enabled, platforms such as Google Ads or Meta may use cookies or similar technologies for measurement or relevant advertising.

You can block or delete cookies through your browser settings, although some website functions may not work correctly afterward. You may also use the Google Analytics Opt-out Browser Add-on.

Google explains how it uses information from websites and apps that use its services in its partner-sites notice.

5. How We Share Information

We may share information only as reasonably necessary with:

• Service providers that support website hosting, forms, email delivery, analytics, estimating, project documentation, communications, security, and advertising measurement.
• Project participants such as subcontractors, suppliers, property owners, insurers, or adjusters when necessary for the requested work or when you direct us to communicate with them.
• Professional advisers and authorities when reasonably necessary to comply with law, protect rights or safety, investigate fraud, resolve disputes, or enforce agreements.
• A successor organization if Assured Restoration is involved in a merger, acquisition, financing, reorganization, or sale of all or part of the business.

Assured Restoration does not sell or rent the personal information you submit directly to us for money. Analytics and advertising providers may receive device or usage data through cookies or similar technologies as described above.

6. Data Retention & Security

We retain personal information for as long as reasonably necessary to respond to requests, provide services, maintain project and warranty records, measure business performance, comply with legal or tax obligations, resolve disputes, and protect our rights.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Your Choices & Requests

You may contact us to ask about personal information Assured Restoration maintains about you or to request that we correct or delete it. We may need to verify your identity before fulfilling a request, and we may retain certain records when reasonably necessary or legally required.

• Manage cookies through your browser settings.
• Use the unsubscribe instructions in promotional emails, if any.
• Reply STOP to an applicable marketing text program, if one is offered.
• Contact us using the email address or telephone number below for access, correction, or deletion requests.

8. Third-Party Services & Embeds

The website may include tools or content provided by third parties, including Roofr’s Instant Estimator, Google Analytics, Google Tag Manager, YouTube, Google Maps, CompanyCam project showcases, and Trustindex review displays. These providers may receive technical information when their content loads or when you interact with their tools.

Information entered directly into a third-party tool may also be processed under that provider’s privacy policy. We encourage you to review the applicable notices:

9. Children’s Privacy

This website is intended for homeowners and people seeking exterior-restoration services. It is not directed to children under 13, and Assured Restoration does not knowingly collect personal information from children under 13 through the website. If you believe a child submitted information, contact us so we can review and delete it when appropriate.

10. Policy Updates & Contact

We may update this Privacy Policy when our website, services, vendors, or legal obligations change. The “Last Updated” date at the top identifies the current version.

For privacy questions or requests, contact:

Assured Restoration
Serving Columbus and Central Ohio
info@assuredroof.com
614-648-2040